COVID-19 Policies

Our re-opening COVID-19 Policies are here! We plan to open June 12 when Multnomah County opens.

Please note: Due to current events, Zama’s cancellation policy is relaxed.

IF YOU ARE EXPERIENCING ANY COVID-19 SYMPTOMS PLEASE DO NOT COME TO YOUR APPOINTMENT AND CONTACT US AS SOON AS POSSIBLE! NO-SHOW, NO CALL WILL STILL BE CHARGED. 

What you need to know prior to coming to Zama:

  • All clients must wear a mask/mouth covering while inside Zama, unless vaccinated.
  • If you are sick, feel sick, or show signs of the flu or any COVID-19 symptoms, or have been around anyone who has been ill or shown signs of illness, you must stay home and not come to Zama for a minimum of 14 days. There will be no penalty for reschedules for these situations. 
  • No guests may accompany you at any time inside the spa. We need to keep a minimum amount of clients and service providers as possible at all times.
  • You will be screened at the door and asked to fill out a consent form before entering Zama. Your temperature will be taken by a touchless thermometer at this time as well.

There will be a 15-30 minute break between clients to allow for amplified sanitation/disinfection protocols and to prevent any client overlapping.